Position: Temporary-Post Paid Collections Operations
Department: Credit & Collections Operations
This is a temporary contract which happens to be valid till 30th September, 2018.
Closing Date: 16th June, 2018
Please attach your CV while applying
This role is reporting to Head of Post Paid Collections Operations that contributes to perform transactional system based activities in regards to Post Paid segment of Grameenphone Ltd. This role is also responsible for preparing reporting for this segment.
- Assist and resolve Business customer’s bill distribution concerns day-on-day basis.
- Contribute in designing/ revamp of the process to increase operational efficiency & to establish harmony in the E2E distribution process.
- Assist in tracking of customer’s payment-posting requests on daily basis and ensure postings are duly completed by the respective team within time.
- Assist/ resolve Business customers’ queries/ complains/ disputes by capturing, reconciling & providing historical Invoice Vs. Payment information and thereby ensure collections.
- Monitor evaluation of impending Start-up MR creations (against credited payments), keeping tracks and follow-up respective stakeholders for the closure.
BBA from any reputed University (Finance/Accounting preferred)
- Minimum 1 years of relevant experience is preferred
- Communication with external parties will be an added advantage.
- Sound communication skill
- Sound knowledge in MS Excel
- Sound presentation skill
- Self-motivated and team player
- Understanding of Business value chain
- এখানে ক্লিক করে এপ্লাই করুন
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