International Call Center Agent (Home Based)
Synergy Solutions Ltd.
Key Selling Points
- APPLY ONLY IF YOU HAVE EXCELLENT COMMUNICATION SKILLS IN ENGLISH.
- Apply only if you are comfortable working at NIGHT SHIFT (Bangladesh Time 8:00PM to 5:00AM).
- Manage large number of outbound calls to USA/ Canada customers in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Receiving customers inquirers, selling services/ products over telephone as per the instruction provided.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/ team qualitative and quantitative targets.
- Work from home
- Bachelor of Business Administration (BBA), A Level, HSC, O Level
- Under graduation enrolled freshers with good English communication skill are encouraged to apply
- Age 18 to 27 years
- Only females are allowed to apply
- Excellent communication in English (Verbal) is mandatory.
- Freshers are encouraged to apply (Only O level, A level or Fluent ENGLISH Speaker)
- Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8PM – 5AM)
- Candidate must have a PC/Laptop, Headset & a good cable internet connection with at least 5Mbps bandwidth.
- Selected Applicants will be in a minimum of six months Probationary employment contract.
- Able to speak clearly and persuasively in English in positive or negative situations.
- Proven organizational and interpersonal skills.
- Self-motivated and independent worker with the ability to multitask.
- Professional, courteous, and know proper phone etiquette.
- Ability to relate with a diverse group of people.
- Sound knowledge of essential software like MS Word, MS Excel, Email, etc.
- Tk. 12000 – 20000 (Monthly)
Compensation & Other Benefits
- Performance bonus, Weekly 2 holidays
- Salary Review: Half Yearly
- Attendance Bonus BDT-2000 will be provided with basic salary.
- Exclusive Sales/ Telemarketing training will be provided without fees.
- Highly attractive Sales Bonus.
- Guaranteed on time payment will be provided.
- Experienced Applicants have an opportunity to join as a Team Leader & Sales Manager.
- Find the ground breaking career and build yourself as an asset for the country to build our economy.
Send your CV to firstname.lastname@example.org
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