✫✫ Engineer Job @ Dana Group Manager (Service) (Diesel Generator)

HI5
Job Description / Responsibility
  • Ensure diesel generator’s services and execution upon coordination with clients.
  • Ensure to generate /issue of service report for client as well as management
  • Manage trouble shooting of Dana Powers ‘diesel generator
  • Manage Service team effectively to ensure customer services
  • Able to manage “Services KPI’s” and report weekly/monthly basis to client/management.
  • Arrange effective source, monitor and maintain related spare parts from local/import as and when required basis and report accordingly to client and management.
  • Ensure using of safety gears (PPE) for site personnel.
  • Monitoring, evaluation of service team.
  • Provides information by collecting, analysing, and summarizing data and trends.
  • Protects organization's value by keeping information confidential
  • Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
  • Implementing customer-service standards; resolving problems , completing audits; identifying trends; determining system improvements; implementing changes as and when required basis.
  • Preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Execute annual and gross-profit plans by forecasting and developing annual after sales services, analysing trends, monitoring costs, competition, supply, and demand.
  • Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
  • Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Job Nature
    Full-time
Educational Requirements
    The candidate should be B.Sc in Mechanical/Electrical Engineering from any reputed University or Institute.
Experience Requirements
    6 to 7 year(s)
Additional Job Requirements
  • Having at least 06 -07 years practical experience in operation and maintenance (troubleshooting & overhauling) of Diesel Generators in large reputed Local/ Multinational organization.
  • Furthermore, the candidate must be able to identify all the relevant technical issues to ensure complete customer satisfaction through all stages of the Service process.
  • Capable to work under pressure to achieve the service target.
  • Should be self-motivated to enhance the overall sales, marketing & service.
  • Knowledge about operation, maintenance and troubleshooting.
  • Must maintain confidentiality in correspondence in official works.
  • Energetic, sincere and honest.
  • Creative thinking skills
  • Excellent verbal and written communication skills in English and Bangla.
  • Must have fare knowledge in MS Office Application, E-Mail/Browsing & Windows Operating System.
Job Location
    Anywhere in Bangladesh
Other Benefits
    For experienced and deserving candidate we offer attractive remuneration package.


Company Information
Dana Group
Address : House # 59, Road # 13 & 15, Block # D, Banani, Dhaka-1213.
Web : www.danagrpbd.com
Business : Trading, Import, Export, Commission agent, Engineering Installation, Garments, Transport, Aviation, Auto parts, consultancies etc.
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