✫✫ HSC Job @ FWC Group Customer Relation Officer/ Executive

No. of  Vacancies
Job Description / Responsibility
  • Meet and greet clients and customers
  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage customer order entries
  • Manage and update client accounts
  • Provide customers with quotes and product knowledge
  • Update client databases
  • Perform general administration tasks
  • Support other departments
  • Any other duty entrusted by the management.
Job Nature
Educational Requirements
    Graduate or HSC from any discipline.
Additional Job Requirements
  • Age At most 30 year(s)
  • This role would be suitable for an experienced customer service officer, preferably someone who has previously worked in a hospitality industry.
  • Possess previous Hotel/High Profile Restaurant/Members Club experience will be preferable but fresh are encourage to apply.
  • It is essential as is fluency in Bengali and English and computer literacy.
  • Display excellent customer service and interpersonal skills.
  • Have excellent telephone manners.
  • Have ability to plan and work in a team.
  • Shift patterns will be varied and flexibility is very important
  • Uphold the highest standards of customer service at all times.
  • Integrity and professionalism
Job Location
Salary Range
Other Benefits
    As per Company Policy

Company Information
FWC Group
Address : UTC Building (Level-14), 08, Panthopath, Karwan Bazar, Dhaka- 1215, Bangladesh

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