Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a government-owned international cooperation enterprise for sustainable development with worldwide operations. For the team of our programme Rule of Law, we seek applications from suitable candidates for the position of an “IT Assistant”. Job Location: Dhaka Contract Duration: Until 30 June 2018 (extension upon availability of fund) A. Responsibilities
The IT Assistant is Responsible for
End user device troubleshooting and configuration
Solving IT problems of users
Maintaining liaison with Country Office IT for securing central services
Ensuring the compliance of GIZ IT Standard.
Setting up workstation for new staff, consultants
Technical support during workshop, training and other official events
Keeping track of Data Backup of RoL systems
Keeping track of system upgradation, passwords, repair and maintenance
Maintaining the IT system of RoL in accordance with OuR [Checklist C] provision and follow up on any observation/feedback
The IT Assistant will perform the following major duties: B. Duties
Solve any operational/technical problem relating to hardware, software usage, network connectivity etc.
Train up and assist users on using GIZ IT tools (outlook, intranet, DMS, MIS etc.) with support from CO IT.
Ensuring proper Data Backup of Users
Maintenance of UPS, Desktop/Laptop, Printer, Access Control Device, Projector, IP phone
Communicate with supplier to claim warranty or any repair issue.
Regular Monitoring of Server room environment
Maintain IT equipment and software Inventory
Software and OS installation
Assisting the RoL in procurement of IT equipment’s
Maintain Office LAN and document any changes.
Support for Residence Internet connectivity
Any IT related tasks assigned by Supervisor
Keeps information confidential, particularly in the field of personnel and finance
Other duties/additional tasks
Conducts oral and written translations, as required
Assists in and/or carries out other project activities and tasks, as and when assigned
Undertakes further jobs training such as Office Management, computer, and language skills, if required.
Be responsible for training the logistic staff where applicable
C. Required qualifications, experience and Qualification Qualifications
Secondary School Certification
IT Training Certificate
At least 3-5 year’s work experience
Practical Knowledge on Computer Hardware
Basic understanding on Operating Computer and Applications
We only accept electronic applications. If you meet the above requirements you can apply through the link below: jobs.gizbd.org
Last Date of Application : June 30, 2015
No phone calls please. Only short-listed candidates will be contacted. All applications will be treated according to the merit and with strict confidentiality.
GIZ is an equal opportunity employer. Women and impaired persons are especially encouraged to apply and they will be selected in case of equal qualification with other candidates