✫✫ Job @ ZXY International Assistant General Manager - Quality Assurance

Job Title: Assistant General Manager - Quality Assurance
Scope – Manage entire quality assurance process to deliver excellence for each and every product to our customers. This “hands-on” position includes trouble shooting in the field, finding solutions to ensure perfection in customer quality, as well maintain all relevant testing parameters. Structuring, training and guiding the Quality team and partner Vendors is also a key function in this role, as well as ensuring their adherence to all the quality assurance SOP guidelines.
Job Responsibilities –
Assuring quality & production troubleshooting:
  • Work with the GM and Quality Team to monitor defects in each factory and design & implement solutions (including continuous improvement projects) with factory management and QC team.
  • Go through technical risk assessments and educate QA team on actions to be taken in production to avoid any issues for bulk production.
  • Review IQA audit findings daily and find remedial actions and ensure shipments are within agreed quality parameters of the customer.
  • Review and ensure the required reports and stages have been conducted & performed including LAB reports, test reports (trims, accessories, fabric, yarn)
  • Ensuring all customer standards have been adhered to including specific certification standards as well as customer’s general brand requirements.
  • Ensure proper implementation of PPS comments and any special comments from the buyer in the size set stage. Do random audits to ensure that the PPS and Size Set comments are implemented in bulk production through first bulk review and understand gaps to ensure remedial actions are taken.
  • Go through technical risk assessments and educate QA team on actions to be taken in production to avoid any issues for bulk production.
  • Attend PP meetings randomly with merchandising team and identify areas of improvement and provide required guidance to the QA and Merchandising teams.
  • Review monthly quality and compliance reports and ensure to find remedial actions for the factories under ‘alert’ categories and work with the Vendors on improvement plans.
  • Work with Production Planning team and Quality Audit Managers to review weekly, monthly and quarterly plans and ensure optimize allocation of the team (QA/QC)
  • Participation in witness audits in order to ensure SOP’s are properly implemented in the factories and ensure required improvements are discussed / done with the GM in a timely manner.
  • Maintain and provide weekly, monthly and quarterly reports to the management.
Team Performance & Development:
  • Monitoring team members performance monthly, reporting to management
  • Review and monitoring QAM’s key functions as per SOP and their job responsibilities
  • Helping team members build their skills and assisting in training the them to enhance their performance and knowledge / ability to problem solve, through mentoring and sharing your knowledge
  • Fostering and building team spirit & motivation and as part of that, helping to address concerns & needs of all members of the Quality Team
  • Work with management to plan, schedule and implement a comprehensive training calendar to the QA team to update / enhance their skills on technical, quality and operational capabilities.
  • Update and enhance systems and implement new methodology and technology
  • 98% customer warehouse inspection pass rate.
  • 100% IQA pre-final and FRI pass rate.
  • Zero quality claims.   
Experience Requirements
  • Should have at least 10 years working experience in quality
  • Factory / buying house / retail brand experience
  • Must have experience in managing a large team of QCs/QAs (at least 40+)
If you are selected for interviews, we shall contact you
Application Deadline: 4th July, 2015

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