✫✫ ডাটা এন্ট্রি নিয়োগ @ FIFO Tech BPO Operator

HI5
No. of  Vacancies
    50
Job Description / Responsibility
  • Attending inbound, outbound customer calls.
  • Giving customer service over the phone.
  • Follow-up service.
  • Receiving customer complaint and forwarding them to concern sections.
  • Should be able to note down complaints, and process them quickly.
  • Keeping accurate records of discussions or correspondence with them.
  • Provide necessary information about products and benefits to the target callers.
  • Candidates will have to be prepared to handle both inbound and outbound calls.
  • Active listening and problem solving skills.
  • Have to maintain prompt interaction and fast decision making in any situation.
  • Handle calls professionally & respond to their inquires.
  • Ensure accuracy of data entry work for updating MIS, where necessary.
  • Able to accomplish all data entry task within specific time.
  • Capable to handle scanner, printer, LAN and Web.
  • Having capabilities to work under pressure.
  • Give support to management by performing computer related works as per requirements.
Job Nature
    Full-time
Educational Requirements
  • Graduate in any Discipline.
  • Educational Qualifications will be relaxed if the candidate(s) have more than required experience.
Experience Requirements
  • 1 to 4 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Tele Marketing, QC (Quality Control) of Customer Service
  • The applicants should have experience in the following business area(s):
    Call Center, IT Enabled Service, Research Organization
Additional Job Requirements
  • Age 21 to 30 year(s)
  • Age: Minimum 21 to 30 years. Will be relaxed for experienced candidates.
  • Required Computer Skills: Computer Usage, High level of fluency in MS Word, MS Excel, with knowledge of other MS Office programs.
  • Flexible Working Times
  • Typing speed: English: Minimum 40wpm
  • Need to have experience in the following fields: Data Entry, Computer Operator, Data Entry Operator (Both English & Bengali).
Job Location
    Dhaka
Salary Range
    Negotiable
Other Benefits
    As per Company Policy


Application Deadline : Jul 25, 2015

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