✫✫ Hospitality Job @ Sea Pearl Beach Resort & Spa Ltd. Front Office Supervisor

Job Description / Responsibility
  • Provide outstanding services and ensure customer satisfaction.
  • Address customer concerns and complaints promptly and professionally.
  • Respond to customer needs and requests in a timely manner.
  • Answer phone switchboards and transfer calls and take messages.
  • Manage incoming and outgoing mails and faxes.
  • Post charges to customers and handle card and cash transactions.
  • Plan and assign workloads for front office associates.
  • Supervise associates in their assigned job duties.
  • Prepare operational and financial records for Manager to review.
  • Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
  • Assist in hiring and training associates in front office duties.
  • Evaluate the performance of associates and provide appropriate feedback.
  • Ensure associates follow company policies and operational procedures.
  • Schedule regular meetings to discuss about issues and updates.
  • Educate associates on safety, emergency and security procedures.
Job Nature
Educational Requirements
    Applicants with appropriate qualifications, prior experience in 5 star properties.
Experience Requirements
    At least 5 year(s)
Additional Job Requirements
  • Age At least 27 year(s)
  • The candidate should have good command over English.
  • Pre-opening and international experience will be an added advantage.
  • Candidate must be prior experience in 5 star properties.
Job Location
    Cox's Bazar
Salary Range
Other Benefits
    Compensation package will be best suited in the industry for the right candidate.

Company Information
Sea Pearl Beach Resort & Spa Ltd.
Address : FR Tower (18th floor), 32, Kemal Ataturk Avenue, Banani, Dhaka-1213.
Web : www.seapearlbd.com
Business : Personnel required for five star 493 rooms international resort - Royal Tulip Sea Pearl Beach Resort coming up on Inani Beach, Cox`s Bazar, Bangladesh

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