Job Description / Responsibility
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- File room keys ( only for manual room key hotels)
- Knows how to use front office equipment.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
- Follows procedures for issuing and closing safe deposit boxes used by guests.
- Uses proper telephone etiquette.
- Uses proper mail, package, and message handling procedures.Courier Mail Register
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Attends department meetings.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, Is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
- Applicants with appropriate qualifications, prior experience in 5 star properties.
- At least 2 year(s)
Additional Job Requirements
- Age At least 25 year(s)
- The candidate should have good command over English.
- Pre-opening and international experience will be an added advantage.
- Candidate must be prior experience in 5 star properties.
- Cox's Bazar
- Compensation package will be best suited in the industry for the right candidate.
|Sea Pearl Beach Resort & Spa Ltd.|
Address : FR Tower (18th floor), 32, Kemal Ataturk Avenue, Banani, Dhaka-1213.
Web : www.seapearlbd.com
Business : Personnel required for five star 493 rooms international resort - Royal Tulip Sea Pearl Beach Resort coming up on Inani Beach, Cox`s Bazar, Bangladesh