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✫✫ Hot Job @ Customer Service Executive

HI5 is the first online marketing venture in Bangladesh, with specialization in digital and social media. It is an e-commerce site that focuses on promoting businesses. tries to get hold of attractive deals, products and services. Through this it promotes the particular business/venture. End of the day, we provide consumers with quality and attractive products at affordable prices and the businesses with an influx of customers.
Customer Service Executive
No. of Vacancies: 03
Job Description / Responsibility:
  • Ability to handle customer and satisfy them with service in accordance to the Highest Standard
  • Enthusiastic, sympathetic and dedicated to serve the customers
  • Proactively ensure that customers are aware of necessary information and any special instructions and give precise information to the customers regarding products and services
  • Provide Customer Service proactively and ensuring customer satisfaction
  • Exhibit the right attitude when answering calls and always maintain patience and positive attitude
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints and feedbacks
  • Serve customers with helping attitude and play a significant role in customer satisfaction, retention, and acquisition
  • Provide solutions and alternatives based on customer needs
  • Any other duties assigned by Supervisor and or Management
Job Nature: Full-time
Educational Requirements:
  • Honors/Graduation,BBA/BBS in any discipline
Experience Requirements:
  • 0 to 2 year(s)
  • The applicants should have experience in the following business area(s):
    Customer Support through phone call, customer feedback, communication with agents, handle supply chain related issues, online (web/e-mail) support, QC (Quality Control) of Customer Service, Tele Marketing, reporting with MS Office.
Additional Job Requirements:
  • Age 18 to 30 year(s)
Other skillset:
  • Excellent communication and presentation skills
  • Sound Computer Skill especially in MS Office and Typing
  • Should have no local dialect problem
  • Polite and customer service oriented
  • Working knowledge of modern call center
  • Ability to work in a team environment
  • Self-motivated, energetic and quick learner
Job Location: Dhaka
Salary Range: Negotiable
Apply Instruction
Interested candidates are requested to apply by email
Any efforts to solicit the organization will result in disqualification. Only short listed candidates will be invited for interview. is an equal opportunities employer; women are encouraged to apply.
Application Deadline: August 12, 2015

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