✫✫ Hot Job @ Akhoni.com Customer Service Executive

Akhoni.com is the first online marketing venture in Bangladesh, with specialization in digital and social media. It is an e-commerce site that focuses on promoting businesses. Akhoni.com tries to get hold of attractive deals, products and services. Through this it promotes the particular business/venture. End of the day, we provide consumers with quality and attractive products at affordable prices and the businesses with an influx of customers.
Customer Service Executive
No. of Vacancies: 03
Job Description / Responsibility:
  • Ability to handle customer and satisfy them with service in accordance to the Highest Standard
  • Enthusiastic, sympathetic and dedicated to serve the customers
  • Proactively ensure that customers are aware of necessary information and any special instructions and give precise information to the customers regarding products and services
  • Provide Customer Service proactively and ensuring customer satisfaction
  • Exhibit the right attitude when answering calls and always maintain patience and positive attitude
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints and feedbacks
  • Serve customers with helping attitude and play a significant role in customer satisfaction, retention, and acquisition
  • Provide solutions and alternatives based on customer needs
  • Any other duties assigned by Supervisor and or Management
Job Nature: Full-time
Educational Requirements:
  • Honors/Graduation,BBA/BBS in any discipline
Experience Requirements:
  • 0 to 2 year(s)
  • The applicants should have experience in the following business area(s):
    Customer Support through phone call, customer feedback, communication with agents, handle supply chain related issues, online (web/e-mail) support, QC (Quality Control) of Customer Service, Tele Marketing, reporting with MS Office.
Additional Job Requirements:
  • Age 18 to 30 year(s)
Other skillset:
  • Excellent communication and presentation skills
  • Sound Computer Skill especially in MS Office and Typing
  • Should have no local dialect problem
  • Polite and customer service oriented
  • Working knowledge of modern call center
  • Ability to work in a team environment
  • Self-motivated, energetic and quick learner
Job Location: Dhaka
Salary Range: Negotiable
Apply Instruction
Interested candidates are requested to apply by email career@akhoni.com
Any efforts to solicit the organization will result in disqualification. Only short listed candidates will be invited for interview. Akhoni.com is an equal opportunities employer; women are encouraged to apply.
Website: www.akhoni.com
Application Deadline: August 12, 2015

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