No. of Vacancies
Job Description / Responsibility
- Attending inbound, outbound customer calls.
- Giving customer service over the phone.
- Receiving customer complaint and forwarding them to concern sections.
- Should be able to note down complaints, and process them quickly.
- Keeping accurate records of discussions or correspondence with them.
- Candidates will have to be prepared to handle both inbound and outbound calls.
- Active listening and problem solving skills.
- Have to maintain prompt interaction and fast decision making in any situation.
- Handle calls professionally & respond to their inquires.
- Ensure accuracy of data entry work for updating MIS, where necessary.
- Able to accomplish all data entry task within specific time.
- Having capabilities to work under pressure.
- Graduate in any Discipline.
- At least 2 year(s)
- The applicants should have experience in the following area(s):
Call Centre Supervision/Management, Customer Support through Phone
- The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
Additional Job Requirements
- Age At most 30 year(s)
- Required Computer Skills: Computer Usage, High level of fluency in MS Word, MS Excel, with knowledge of other MS Office programs.
- Flexible Working Times
- Typing speed: English: Minimum 40wpm
- Need to have experience in the following fields: Data Entry, Computer Operator, Data Entry Operator (Both English & Bengali).
- As per Company Policy
|Solar Intercontinental (SOLARIC) Ltd.|
Address : House # 03, Road # 08, Block - J, Baridhara R/A, Dhaka
Web : www.solar-ic.com
Business : SOLARIC, being the one & only R&D based technology driven company in Bangladesh is poised to develop and deliver appropriate technologies to meet the exponentially increasing local & foreign demand in the field of renewable energy.