BBC Media Action is the BBC’s international development charity. We use media and communications to reduce poverty and promote human rights in developing countries. We partner with civil society, local media and others to produce creative programmes in multi-media formats which inform and engage audiences around key development issues, and strengthen the media sector through capacity building. Our work is built on insights from our research and engagement with communities, and is focused on three key themes: governance and rights, health and resilience and humanitarian response.
Extensive research is undertaken at all stages of a project by the Research & Learning (R&L) Group. The R&L Group focuses on four key activities:
Providing projects with audience and market insights to guide project strategies;
Conducting qualitative and quantitative research studies to capture the impact of all media and outreach interventions;
Building capacity in audience research skills and methodology on projects in country, and
Documenting and disseminating the learning from the projects internally and to the wider development community.
The Research Officer (RO) will support Senior Research Officer (SRO) in delivering of research activities which are conducted to inform the strategy, content and quality and to evaluate the impact of projects. He/she will work with the SRO to ensure the research is technically well designed, resourced, implemented, reported and disseminated to a range of audiences. The role includes working closely with Research Assistant(s) and building their capacity to manage elements of research, such as research instrument designing and piloting, qualitative fieldwork, analysis and interpretation. The RO will be supporting SRO/s in analysis and interpretation of data, ensuring that the research is useful and used by BBC Media Action production and creative teams. The RO will report to SRO and will be coached and mentored by SROs and the Head of Research who will provide technical support on research activities where appropriate and professional development opportunities.
Main Duties & responsibilities:
Assist the Senior Research Officers (SROs) to manage the day to day research operations including designing research, project planning, timelines and delivery;
Support the formulation of research designs and preparing RFPs/research briefs (where appropriate) to expedite/completion of the research in consultation with the SRO;
Design and review research instruments such as discussion guides prepared by internal clients/Research Assistants, with guidance from the SRO;
Lead field team in conducting fieldwork including briefing the field team and independently supervising the pretesting/piloting of the research instruments, and recruitment of research participants as needed. Monitor and control the quality of fieldwork/data collection;
Moderate focus groups and conduct in-depth interviews and continually look for ways to improve data collection, research design, moderation and analysis of data;
Work closely with Senior Research Officer(s) and Research Assistants in analysis of qualitative data; lead Research Assistants in analysing and drafting research reports;
Assist the SRO in presenting findings to help to disseminate the analysis of key findings and the strategic recommendations to the end users of research (internal/external customers).
Review the latest trends and developments in research methodologies related to behaviour change, impact assessment and communications research, and evaluate their suitability to the Media Action’s Research and Learning work.
Train and share knowledge with Research Assistants, helping to build their research skills and project management knowledge.
Skills, knowledge and experience requirements:
Essential / Desirable
A minimum bachelor degree from social science discipline such as Anthropology, Sociology, Development Studies or any other relevant disciplines;
At least 2 years professional experience in market or social research in a Development or Research organisation/agency of repute;
Strong knowledge and/or experience on qualitative research methodology and techniques such as sampling, data collection, data management, coding, and analysis using qualitative framework;
Highly competent in conducting FGDs and IDIs; Skill in moderating PRAs and ethnography is an added benefit;
Strong knowledge on developing qualitative code-list and framework, qualitative data analysis and interpretation of results and reporting is required.
Strong written and spoken Bangla and English;
Strong report writing skills, communicating complex technical ideas using non-technical language to a wide range of audiences from journalists, production staff and development practitioners;
Good time management skills, with a track record of delivering research findings to deadline and
Demonstrable understanding of cultural diversity and cross-cultural research within Bangladesh.
Previous experience of dealing with qualitative formative and evaluative study including data management and data analysis.
Previous experience of working in sexual and reproductive health and rights (SRHR) and gender based violence (GBV); experience of working with adolescents will be added value.
Previous experience in audience media research.
Strategic Thinking – Can identify a vision along with the plans that need to be implemented to meet the end goal. Evaluates situations, decisions, issues, etc. in the short, medium and longer-term.
Analytical Thinking – Able to simplify complex problems, processes or projects into component parts, and to explore and evaluate them systematically. Able to identify causal relationships, and construct frameworks, for problem-solving and/or development.
Decision Making – Is ready and able to take the initiative, originate action and be responsible for the consequences of the decision made.
Imagination / Creative Thinking – Is able to transform creative ideas/impulses into practical reality. Can look at existing situations and problems in novel ways and come up with creative solutions.
Planning and Organisation – Is able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resources requirements.
Resilience – Can maintain personal effectiveness by managing own emotions in the face of pressure, set backs or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy.
Influencing and Persuading – Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.
Communication – The ability to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.