✫✫ Hot Job @ Persona Beauty Care Ltd. Sr. Executive/ Executive, Customer Care & Counseling

HI5

Position: Sr. Executive/Executive, Customer Care & Counseling
JOB RESPONSIBLITIES:
  • To ensure and maintain professional etiquette
  • To interact extensively with customers to clarify their needs with satisfaction
  • To carry out the daily operations of the customer service 
  • To receive customer enquiries and initiates appropriate action after liaison with the respective person
  • To deal with dissimilar types complaints and resolve with creative personality
  • To ensure marketing tools availability and deliver the appropriate information
  • Conducts routine tasks as directed by the management
ADDITIONAL CRITERIA:
  • Minimum 3-5 years direct Customer Care Experience; No prior beauty industry experience required.
  • Excellent in customer handling, with direct customer care experience 
  • Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone 
  • Good listening skill: Must have abilities to understand others’ tone quite quickly
  • Communication Skill: Oral fluency Bangla and English, Confident tone, correct and well structured conversation and written skill
  • High energy level and good temperament
  • Computer literacy
  • Flexibility: One should have willingness to work both shifts and on public holidays.
JOB NATURE:
Full-Time (Shifting)
PACKAGE:
Attractive salary and benefit will be offered to the deserving candidates

JOB LOCATION:
Gulshan, Banani, Kakrail
Instructions to Apply:
Interested applicants are requested toapply online or send updated résumé with a cover letter to the following address:Human Resources Department, Persona Beauty Care Ltd, House 121-D, Road 44, Gulshan Avenue, Gulshan 2, Dhaka 1212. Please mark envelop with the position applied for. Only short listed candidates will be contacted for further information.Any type of persuasion will be treated as disqualification. We will start calling for interviews from 15 August 2015.
Applicant must enclose her Photograph with CV. 
Application Deadline: 5 September 2015
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