✫✫ Hot Job @ Persona Beauty Care Ltd. Sr. Executive/ Executive, Customer Care & Counseling
Position: Sr. Executive/Executive, Customer Care & Counseling
To ensure and maintain professional etiquette
To interact extensively with customers to clarify their needs with satisfaction
To carry out the daily operations of the customer service
To receive customer enquiries and initiates appropriate action after liaison with the respective person
To deal with dissimilar types complaints and resolve with creative personality
To ensure marketing tools availability and deliver the appropriate information
Conducts routine tasks as directed by the management
Minimum 3-5 years direct Customer Care Experience; No prior beauty industry experience required.
Excellent in customer handling, with direct customer care experience
Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
Good listening skill: Must have abilities to understand others’ tone quite quickly
Communication Skill: Oral fluency Bangla and English, Confident tone, correct and well structured conversation and written skill
High energy level and good temperament
Flexibility: One should have willingness to work both shifts and on public holidays.
JOB NATURE: Full-Time (Shifting)
PACKAGE: Attractive salary and benefit will be offered to the deserving candidates
JOB LOCATION: Gulshan, Banani, Kakrail
Instructions to Apply:
Interested applicants are requested toapply online or send updated résumé with a cover letter to the following address:Human Resources Department, Persona Beauty Care Ltd, House 121-D, Road 44, Gulshan Avenue, Gulshan 2, Dhaka 1212. Please mark envelop with the position applied for. Only short listed candidates will be contacted for further information.Any type of persuasion will be treated as disqualification. We will start calling for interviews from 15 August 2015.
Applicant must enclose her Photograph with CV. Application Deadline: 5 September 2015