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» গ্রামিনফোনে নতুন নিয়োগ শুরু - লাস্ট ডেট ১৫ তারিখ

Senior Executive-Distribution Key Account Manager
Department Financial Services
Division Managing Director
Close Date 15-06-2016
Role Overview
Act as single point of contact for any support, service or issue in the assigned Distribution Houses and markets
Ensure Distributor/Channel satisfaction through appropriate on time service, resolution of issues and daily/weekly reports and analysis
Job Responsibility
Single point of contact for Distribution Houses support and solution
Ensure required monitoring and follow-up to support DH management and administration activities, daily and weekly
Meet immediate report requirements from DH for managing channel query and complains
Ensure on time disbursement of all commission, campaign commission/incentive for channel members
On time MFS float delivery and redemption for the distributors
Point redemption for distributors against cash within agreed time
Resolve all reported issues from DH and regions on time
Ensure required feedback from DH/Regional FFs to resolve issues/complains timely
Ensure channel members (Distributor, SE & Agents) are able to perform transaction smoothly
Improvement initiative in DH support process
Education and Experience requirements
Business Graduate from top business school/ institute
Masters in any discipline preferred
Qualification and Experience:
2 years of experience in sales and/or distribution operations of MFS/Telco/consumer/specialty products for a large organization with nationwide urban-rural distribution coverage
Understanding of MFS distribution work processes and sound knowledge on distribution house activities along with handling retailer/SE complains/issues essential
Good command in excel is also essential
Special Skill
Communication skill
Analytical Ability
Ability to work long hours and under pressure
Negotiation Skill

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