Singapore Job - Keppel Housing Pte Ltd Welfare Officer

Job Description / Responsibility
  • We are looking for Welfare Officer/Case Manager committed to enhancing the overall social and emotional well-being of residents at one of our accommodation sites.
  • The role of the Welfare Office/Case Manager is two-pronged: (i) Provide first-level counseling and emotional support to residents; and (ii) Plan and execute social welfare programs aimed at enhancing management-resident & resident-resident integration and communication.
  • Job Description:
  • (A) Counselling:
  • Plan and implement dormitory-wide counselling programs.
  • Provide first-level emotional support to residents.
  • Refer case consultations to external help agencies for second level follow-up.
  • Plan and conduct training to Unit Leaders in the areas of social and emotional development and in helping to identify potentially distressed residents.
  • Liaise and coordinate with voluntary welfare organisations (VWOs) and external organisations (e.g. hospitals, private counselling training centres etc) to enhance quality of counselling programs for our residents.
  • Build resilience among staff and residents at the individual, organisational and community levels.
  • (B) Integration:
  • Plan and execute cultural, social and sporting programs to promote management-resident and resident-resident integration.
  • Conceptualize social activities and promote them effectively to residents.
  • Liaise and coordinate with external agencies (MOM, NEA, SPF, ICA etc) to enhance quality of social activities for residents.
  • Coordinate/Conduct talks and workshops on resident welfare.
Job Nature
Educational Requirements
    Have a recognised Bachelor Degree in Social Work or Psychology or Graduate Diploma in Social Work or Counselling
Experience Requirements
  • 1 to 3 year(s)
Additional Job Requirements
  • 1 to 3 years of full-time working experience in social work, or counselling in Singapore
  • Be a Registered Social Worker / Registered Counsellor preferably
  • Compassionate individual possessing an energetic drive to plan and execute social integration programs
  • Good interpersonal skills with the ability to work well in a multidisciplinary team
  • Have strong analytical, IT, verbal and written communication skills
  • Must be willing to man 24/7 emergency distress helpline for residents and work after office hours, weekends and public holiday if required
  • Must possess proficiency in English and (at least any one of the following language) Tamil/Bengali/Burmese
Job Location

Apply Instruction
Send your CV to 
Interested applicants should email their detailed resumes with a recent photo in word format to Please include your current and expected salaries. should you wish to know further details, please call Sin Joo at 6566 1088 ext 194. 

We regret that only shortlisted applicants will be notified.
Application Deadline : Jul 8, 2016

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