Dhaka Regency Hotel & Resort ¬¬¬is a magnificent new-generation business class hotel ideally located on Airport Road in the commercial area of Nikunja 2, Dhaka. It is just a 3 minute drive away from the only international gateway to Dhaka. It has already gained remarkable popularity in the hospitality and travel industry within the nation and abroad. This prestigious organization is looking for experienced, young and energetic personnel for the following position to be prepared for a future industry leader:
Position : Guest Service Agent
Nature of Employment : Full time
A fun, lively and professional team is ready to welcome you with smart and industry competitive remuneration package where the opportunity for career growth is based on merit and performance. Follow & match with the below mentioned requirements to be a part of the winning team.
Job Description / Responsibilities:
- It is the primary responsibility of the GSA to welcome and initiates the overall first impression of our guest’s arrival experience.
- Check-in and check-out guests in timely manner.
- Attend and follow-up guest’s requests and complaints professionally.
- Attend telephone calls.
- Should be Guest oriented and courteous.
- Maintain co-ordination and communication with related departments to perform daily routine tasks.
- Should be hardworking, obedient and honest.
- Create positive, memorable, and efficient guest interactions within the hotel lobby and front desk.
- Provides engaging, entertaining, and inspiring guest service.
- Maintains comprehensive and accurate knowledge of groups, events, amenities, outlets, and general information.
- Perform other job related duties as per direction by the department.
Educational Requirements: Applicant must have at least Bachelor degree from any reputed public or private university (negotiable for experienced candidate).
Experience Requirements: Experienced candidates will get preference.
Age: Below 25 years
Additional Job Requirements:
- Excellent customer service skills.
- Have interpersonal skills to deal effectively with all business contacts.
- Previous hotel experience would be preferred
- Professional appearance and demeanor.
- Positive attitude to work varied shifts, including weekends and holidays.
- Able to effectively communicate in English, in both written and oral forms.
- Knowledge on other international language will be given preference.
- Added advantages will be given to the candidate who has English medium background or completed hotel management courses or degrees.
Preference: Female candidates will get preference
Salary Range: Negotiable
Other Benefits: As per Company policy.
Job Level: Entry Level
Job Location: Dhaka
Only Potential candidates with above job requirements are invited to apply ON LINE.
With complete CV, Cover letter and a recent passport size photograph to the following address by 25 July, 2019.
Human Resources Department,
Dhaka Regency Hotel & Resorts
9th Floor, Airport Road, Nikunja-2, Dhaka-1229
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