BDJOBZ

Job Responsibilities:

• Responsible to perform 24/7 Call Center Roster Duty.
• Provide all kinds of support to the customers related to Credit and Debit Cards of the Bank;
• Understanding customer requirements and complaints received from time to time related to Cards
• Capable to identify customer’s dissatisfaction through analysis and recommend appropriate solution to address customer’s issues.

Type of the Service: Regular/Contractual

Educational Qualification: Masters in any discipline having no Third Division/Class.

Experience: Adequate experience in the relevant field.

Age: Maximum 35 years of age as on 31st March, 2019.

Other Requirement:

• Must be familiar with Debit and Credit Card Management Software operation;
• Must be fluent in Bengali and English;
• Computer literacy in MS Office.

Job Location: Dhaka City

Other Information:
Attractive remuneration package will be offered to the deserving candidates commensurate with their experience. Salary and Designation will depend on the experience and background of the selected candidates.

Human Resources Division
Shahjalal Islami Bank Limited
Corporate Head Office
Shahjalal Islami Bank Tower, Level 11, Plot # 4, Block # CWN (C) Gulshan Avenue, Dhaka 1212